Tesco has been ordered to pay £59,500 in fines and costs after two separate incidents at a Leicester store within three months.
The first concerned an elderly customer who was caught on both legs when an employee pulled a pallet of electrical goods though the store, causing deep cuts to her legs. The second was in the petrol station where a door, known to be defective, fell onto a member of staff and injured her back, chest and wrist.
Although Tesco had a reporting procedure, no-one had completed an entry for the door and there were no signs to warn staff that it was awaiting repair. Managers were found not to be correctly monitoring the safety records, and they had failed to report the staff injury within the statutory timeframe.